![]() ![]() After two years of data was entered, I was encountering issues related to how I originally added the transactions to my register and that I needed help fixing. There is no way to batch delete transactions that you may import by mistake or that you decide later on you don't want (which is likely to happen because once you get over the learning curve and figure out how you want to use the software, you may have entered data that you no longer want). No one should use this product if you have to import a lot of transactions! 1. ![]() They accommodate such a huge range of detail and diversity in what each business would require. No pun intended, but for the features that actually work well, they are very intuitive. Please do your research and make sure this doesn't happen to you! PROS It just can't be possible, but that's how I was treated when the worst possible thing could happen to me and my business. I've begged and pleaded and told her that I know Quickbooks doesn't want this for their customers and that they should be informed of this disaster to make sure it doesn't happen to anyone else and she refused, after begging for almost an hour, she said there was no one higher she could pass me onto. I can't get any higher than a Supervisor Kayson in the Accounting Dept. They can't pay me for those fees and they can't give me back my time, but the least they can do is refund me for the two years of service fees that their representatives have rendered useless to me. I just wasted two years of bookkeeping, two weeks of non-stop work in QBs preparing my 2017 Tax return that is on extension and I'm now going to get penalty fees from the IRS. My bad experience erased all the good that could've come from Quickbooks.
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